Have the Vocab Pro app on your phone?
You can delete your account immediately in the app: Open Vocab Pro → Go to Profile → Tap "Delete User and Data".
Account Deletion & Data Privacy Policy
In compliance with Google Play's User Data and Account Deletion Policy, users can request the permanent deletion of their account and all associated personal data using the verified request form below.
What data will be permanently deleted?
- Profile & Authentication: Your registered phone number, display name, and Firebase login credentials.
- Learning Progress: All saved words, learned vocabulary list, collocation progress, and custom bookmarks.
- Spoken Practice & Scenario Data: AI conversational transcripts, audio recordings, scores, and turn feedback.
What data is retained and for how long?
- Statutory Financial Records: Order IDs and Google Play purchase tokens are retained for up to 90 days strictly to comply with tax, statutory accounting, and anti-fraud auditing requirements, after which they are permanently purged.
- No other personal or biometric data is retained once your deletion request is processed.
Google Play Subscriptions Note
Deleting your Vocab Pro account does not automatically cancel active subscriptions through Google Play. Please cancel active plans directly in Google Play Store → Profile → Payments & subscriptions → Subscriptions to prevent automated renewals.
Processing Timeline
Web deletion requests are typically processed within 48 to 72 hours.
Submit Deletion Request
Please provide your registered phone number so we can identify and erase your account data.
Request Received
Your request to delete your account and associated data has been successfully recorded. Our team will verify and permanently delete your account within 48 to 72 hours.
Request Reference:
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